Allied health professionals didn’t choose their careers to spend their days chasing missed appointments, juggling bookings, or filling out endless forms. But for many physios, chiros, osteos, and podiatrists — that’s the reality behind the scenes of patient care.

Whether you run a solo practice or manage a multi-clinician clinic, chances are your time is being eaten up by manual admin, clunky systems, and repetitive tasks that could be automated.

At Next Layer, we help Allied Health practices integrate AI and workflow automation that lightens the load — without changing how you work or overcomplicating your tech stack.

👎 Common Pain Points We See in Allied Health Clinics

• Reception staff overloaded with calls, follow-ups, and rescheduling
• No-show clients affecting income and availability
• Paper-based or disconnected intake processes leading to double handling
• Manual invoicing and compliance logs chewing up after-hours time
• Poor client retention post-treatment plan
• Lack of clear insights into practice performance or bottlenecks

🔧 Here’s How We Fix It — Without Disrupting Your Workflow

We don’t just throw in AI and hope for the best. We assess your systems, understand how your team works, and deploy simple, human-friendly tech that saves time and supports client care.

📞 1. Phone & Appointment Handling With AI Voice Agents

Using tools like Ultravox + ElevenLabs, we set up a virtual receptionist that:

• Answers calls instantly — even during busy hours or after hours
• Books and reschedules appointments directly into your existing system
• Handles common questions (fees, directions, practitioner availability)

Integrates with: Cliniko, Nookal, PowerDiary, CorePlus

Result: No missed calls. More bookings. Less stress at the front desk.

🕒 2. Automated Reminders & Scheduling

We integrate SMS and email reminders using your current practice software or marketing tools like Mailchimp or ActiveCampaign, including:

• Pre-appointment confirmations
• Late cancellation and rescheduling flows
• Reactivation messages for patients who fall off the radar

Result: Fewer no-shows. Better attendance. Full calendars.

📝 3. Digital Intake Forms & Pre-Session Data Collection

Stop handing out clipboards. We digitise your intake forms using Jotform, Typeform, or embedded forms linked to your PMS. Capture:

• Client consent
• Health history
• Medicare/private info

Result: Faster onboarding. Fewer errors. Paperless efficiency.

📈 4. Automated Client Retention Workflows

We build smart follow-up sequences that re-engage clients post-treatment using tools like:

• Zapier + Mailchimp for email nurturing
• SMS check-ins after discharge
• Upsell flows for maintenance or preventative care

Result: More returning clients. Stronger word-of-mouth. Higher lifetime value.

💼 5. Admin & Compliance Automation

We automate the admin tasks that chew up your evenings:

• Auto-invoicing with Xero or Stripe
• SOAP note reminders & session summaries
• Progress tracking dashboards for treatment plans

Result: Fewer late nights. More time to focus on clinical care.

📊 6. Dashboards That Show You What’s Working

We create simple, visual dashboards using Looker Studio or Power BI that give you:

• Practitioner utilisation
• No-show rates
• Return visit stats
• Revenue per client
• Marketing performance

Result: Make decisions based on data — not gut feeling.

✅ What You Get With Next Layer

We offer fixed-price packages designed for allied health clinics:

✔️ Full tech + workflow audit
✔️ Tailored AI + automation implementation
✔️ Setup of AI phone agents, forms, client flows, and reporting
✔️ Optional ongoing support + staff training
✔️ No subscriptions. No jargon. No fluff.

💬 Allied Health Professionals Work With Us Because:

• We know the flow of real clinics — we don’t force new systems where they don’t fit
• Our automations are AHPRA-compliant and privacy-conscious
• We deliver real-world results — not dashboards no one checks
• We make things easy to use for your staff, patients, and clinicians

🧠 Want to Focus More on Care — and Less on Chaos?

If you’re ready to:

• Cut your admin by 10+ hours a week
• Fill your calendar without chasing clients
• Streamline your operations without hiring more staff...

Let’s talk.

📞 08 6800 2002
🌐 www.nextlayer.com.au

“We make your clinic work better — so you can focus on getting your clients back to doing what they love.”

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