1. Introduction

Next Layer ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

2. What Information We Collect

• Name, email address, phone number
• Company name and job title
• Billing and payment details
• Business systems and process details
• Any correspondence you send us
• Website usage data through cookies and analytics

3. How We Collect Information

We collect information when you:

• Visit our website or fill out contact forms
• Engage our services or request a quote
• Communicate with us via email, phone, or meetings
• Subscribe to our marketing or newsletters

4. How We Use Your Information

• To deliver our services and support
• To communicate with you about your account or project
• To improve our website and services
• To send updates, promotions, and service announcements
• To meet legal, financial, or regulatory obligations

5. Disclosure of Your Information

We may disclose your information to:

• Trusted third-party service providers (e.g., cloud hosting, payment processors)
• Our employees or contractors working on your project
• Government or regulatory authorities if legally required

We do not sell or rent your data.

6. Data Security

We use secure server environments, access controls, and encryption where applicable to safeguard your information. While we take reasonable steps, no system is 100% secure.

7. Cookies and Analytics

We use cookies and tools like Google Analytics to understand how you interact with our website. You can disable cookies via your browser settings.

8. Access and Correction

You have the right to request access to your personal information or correction of inaccurate data. Please contact us at privacy@nextlayer.com.au.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new effective date.

11. Contact Us

For any privacy-related questions or concerns, contact:

Privacy Officer
Email: privacy@nextlayer.com.au
Phone: 08 6800 2002
Address: 78 Gawler Place, Suite 118, Adelaide, SA 5000